FAQs

What type of business would benefit from a BioFeed?

Commercial kitchens, Fruit & Veg shops, Clubs & Pubs, Shopping Centres, Food Processing Plants, Nursing Homes, Hospitals, Education Facilities, Accommodation Facilities

What food waste can go into the Biofeed?

The majority of liquid and solid food waste, including cooking oil, gravy, milk, soup, and juices, may be fed into the Biofeed. The temperature of liquids deposited in the machine must not exceed 50 degrees celsius, as this would impair the decay process, which is essential for creating high-quality liquid and solid fertilizer. Biofeed can digest bones, which are an excellent source of minerals and will improve the ultimate product's quality. However, processing huge amounts of heavy bone in a single session can be highly noisy and time-consuming; therefore we propose placing soft waste beneath and above the bones to lower noise levels.

What cannot go into the Biofeed?

The majority of liquid and solid food waste can go into the Biofeed. This includes various organic liquids such as cooking oil, gravy, milk, soup and juices. Seafood shells, maize husks, lemongrass, and pineapple tips are prohibited from being placed in the machine. The Biofeed grinds the shells into sand, which can clog the pipes over time. Corn husk, pineapple tips, and lemon grass are composed of highly fibrous material that can become trapped, resulting in a blockage and the inability to filter any additional food waste. The Biofeed is exclusively meant for food waste disposal. Cutlery, wooden chopsticks, and ice cream sticks are among more items that might produce a clog or obstruction.

What happens when the tank is full?

The Biofeed unit is completely automated; when the tank is nearly full, the machine will send an email to your waste service provider team to arrange the tank pump out. If the tank reaches 100%, the machine will stop working, the red light will blink, and you will be unable to begin further cycles.

Does Biofeed provide training?

Certainly! If necessary, Biofeed conducts initial training sessions for Biofeed operators and personnel. Biofeed will also give you a user handbook, laminated information sheets, and reminders on what goes into the machine and what does not.

The Biofeed User Handbook, features QR Codes directing you to step-by-step videos, guiding you through using the Biofeed. These QR codes are also on the lid of each machine along with step-by-step signage.

You can view these videos under our Resources page 

How much food waste can the Biofeed Process in a single cycle?

In around 35 seconds, the Biofeed will digest 70 or 80 litres of food waste. The machine contains computerized loading sensors that terminate a cycle when the last of the food waste has been processed.

How much water does a Biofeed use?

Biofeed reduces the quantity of water required every cycle by using a fine water mist delivery method. Biofeed also includes changeable water management settings, allowing our service professionals to tailor it to your needs and the type of food you're using. A one-of-a-kind computerised meter will ensure that just the bare minimum is consumed every cycle. The addition of the separator tank means the excess water will be separated into the sewer system, which removes the additional water for transportation and keeps disposal costs to a minimum.

What are the location and installation requirements for a Biofeed unit?

The Biofeed device must be located within two metres of a plumbing supply and must be powered by a three-phase, twenty-ampere power supply with a wall-mounted connection. Biofeed also needs proper illumination for operators and servicing professionals, as well as sufficient clearance around the machine. To guarantee that the tank can be removed as needed, the holding tank should be positioned either outside or in a waste disposal room with vehicle access.

Does Biofeed come with a warranty?

Biofeed provides a 12-month warranty, subject to Terms & Conditions.  

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